Effective Date: 24 February 2025.

Welcome to Sav Digital Energy (https://www.savpower.co.za/). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and marketing efforts.

1. Information We Collect

We collect personal data to provide our services, improve customer experience, and support our marketing activities. The types of information we collect include:

1.1 Personal Information

When you fill out our contact form, we may collect:

· Name

· Email address

· Phone number

· Any additional information you provide in your message

1.2 Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

· IP address

· Browser type and version

· Device type

· Pages visited and time spent on our site

· Referral sources (how you found our website)

1.3 Marketing and Advertising Data

We use Google Ads and Facebook Ads to reach potential customers. These platforms may collect data about you, including:

· Your interactions with our ads

· Your demographic and interest-based data

· Cookies and tracking pixels for remarketing

2. How We Use Your Information

We use the information collected for the following purposes:

· Sales & Customer Service: To respond to inquiries, process orders, and offer support.

· Marketing & Advertising: To run targeted ad campaigns via Google Ads and Facebook Ads.

· Website Optimization: To improve our website experience and understand user behavior using tools like Google Analytics.

· Legal & Security Compliance: To prevent fraud, comply with legal obligations, and ensure data security.

3. How We Protect Your Information

We take security seriously and implement measures to protect your personal data, including:

· Secure servers and encryption for data storage.

· Restricted access to personal data.

· Compliance with industry-standard security protocols.

However, while we take steps to safeguard your information, no online platform is completely secure. We encourage you to use strong passwords and protect your online activity.

4. Third-Party Services & Sharing of Data

We may share your data with trusted third parties to enhance our services, including:

· Google & Facebook for Advertising: We use data to create targeted ads and measure campaign effectiveness.

· Google Analytics: Helps us analyze website traffic and user behavior.

· Payment Processors & Service Providers: If applicable, third parties may process transactions securely on our behalf.

We do not sell, rent, or distribute your personal data to unauthorized parties.

5. Your Rights & Choices

As a user, you have rights over your personal data, including:

· Access & Correction: You may request access to your data and ask for corrections.

· Data Deletion: You can request the deletion of your personal data.

· Marketing Opt-Out: You can unsubscribe from marketing emails or opt out of remarketing ads through Google Ads and Facebook settings.

To exercise your rights, please contact us at info@savpower.co.za or call 011 825 9436.

6. Use of Cookies & Tracking Technologies

Cookies help us provide a better website experience. We use:

· Essential Cookies: Necessary for website functionality.

· Analytics Cookies: Used by Google Analytics to track user behavior.

· Advertising Cookies: Used by Google Ads and Facebook Ads for retargeting and campaign tracking.

You can control cookies through your browser settings or opt out of advertising cookies via Google and Facebook’s ad settings.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised Effective Date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy or your data rights, please reach out to us:

�� Email: info@savpower.co.za
�� Phone: 011 825 9436
�� Website: https://www.savpower.co.za/